Tuesday 30 July 2013

Rendezvous with Amit Shah

Not much of a rendezvous, rather a formal gathering where NITIE alumni Amit Shah shared his experience with us.
Slight departure from the regular lessons of Principles of Organization and Management.
It was a Saturday, and a much awaited one because of the hectic committee selection process in the week prior to the day. Dr Mandi had arranged a session with Amit Shah, an IM-12 passout from NITIE who had actually excelled in his field of interest, given that the world went into a financial turmoil when he passed out from college in the year 2007.
Rather reluctantly, I went to the college where the session was planned to be held. And to my surprise, it turned to be perhaps one of the most informative session that we've had so far in our short stay here in the college.
The session started with a brief introduction, where we were made aware of the accolades that Amit had won. I was in-fact mesmerized by them, because, like us, he had studied from what is called, the 'Mecca' of Operations, and had excelled in the field of Finance to become Executive Vice President and Country Head of the Corporate Branding, Marketing and Strategic Communication Department of Yes Bank Ltd (yes sir, all of that).
The ease with which Amit explained his learning from the varied experience he has garnered over the years, is simply commendable. Going with the flow is generally easy, but coming against the grain and then excelling at it, is another story altogether. Well, I think, people who are feisty enough to think beyond the regular norms are the ones who actually achieve great things in life.

Just for your reference, below is the link to Amit's LinkedIn Profile.
http://www.linkedin.com/in/amitkshah

A few clicks from the session





Watch this space for future discussions on principles of organization and management.

Comments and suggestions are welcome.

Tuesday 23 July 2013

Passing mountains, Crossing Valleys...

Don't go by the topic. It's not a travelogue. In-fact a new lesson in the field of Principles of Organization and Management.
We are back again folks, to discuss new arenas of the course taught here at NITIE by our very own Professor Mandi (famous professor, indeed!!!)

So what's in store today...
A rather happening session, a physical workout, a management lesson.
The objective today, as explained by Professor Mandi was to learn about the importance of team work and the various constituents associated with it, using a very unorthodox way of crossing a valley.

To understand the objective better, take a look at the illustration below,



It is essentially self explanatory. Three people would be crossing a valley, by strategically using a pole. Risks involved....well many!

Without going into explaining the details in a boring way, let's have diagrams, tables and data do our work


The following deductions can be made from the illustrations above:

Persons
First
Second
Third
Steps
1
Safe
Safe
Safe
2
Half Risk
3
Full Risk
4
Half Risk
Half Risk
5
Safe
Full Risk
6
Half Risk
Half Risk
7
Safe
Full Risk
8
Half Risk
9
Safe

So, what did we learn from all this?

Participative Leadership: different from the traditional approach of an authoritative leader

Open and Clear Communication: as you would have imagined, communication amongst the three people is the key to successfully accomplish this task

Trust: mutual trust amongst the team members is a must. If the members don't have trust in each other, they might turn cold feet when reaching the edge of the valley.

Coordination: Coordinated effort was required to accomplish the task. With that, crossing the valley would have been extremely difficult.

Apart from these, it is evident that for the task to be a success, each member should understand his/her roles and responsibility. Failing to understand one's role at the time of deliverance might end up being fatal (if crossing a real valley, that it).

Here's a video demonstration of the same exercise by our seniors.


That was it. Another, very informative session ended.

We shall be continuing our discussion on the future session of Principles of Organization and Management. Till then, comments and suggestions are welcome.

Sunday 7 July 2013

Water water everywhere, but not a single drop for the "Three Monks"

Three Monks (or Three Monks no water or Three Buddhist Priest, whatever suits you), is a Chinese animation feature film that released in 1980.

Three Monks no water!
The film is based on the Chinese proverb "One monk will shoulder two buckets of water; two monks will share the load, but add a third and no one will want to fetch water.



You would be wondering why am I talking about an animation film (hello, not kids anymore), but read on to know more.

Here we are back on the discussion of Principles of Organization and Management. This time, Professor Mandi had a slight twist in store for us. The session started with a discussion on "Three Monks" (yes, the film). I think a little glimpse of the movie plot would be good for the understanding.
A young monk lives a simple life in a monastery on top of a hill. He has one daily task of hauling two buckets of water up the hill. He tries to share the job with another monk, but the carry pole is only long enough for one bucket. The arrival of a third monk prompts everyone to expect that someone else will take on the chore. Consequently, no one fetches water though everybody is thirsty. At night, a rat comes to scrounge and then knocks the candle, leading to a devastating fire in the monastery. The three monks finally unite together and make a concerted effort to put out the fire. Since then they understand the old saying "unity is strength" and begin to live a harmonious life. The monastery never lacks water again.

So what do we learn from this? Or rather, what management lesson could one perceive from the film?

The story of the three monks tells us about the basic human nature and the requirement of having a proper coordination amongst the team. People mostly try to lay off their work on to others instead of making a collective effort and divide the work properly. Also, for any activity to be done successfully, the coordination between the team members is very vital. And for proper coordination the team members must feel friendly towards each other. As in the video when the three monks become friends towards the end they were able to come up with the innovative idea to procure water for the monastery.

Let's have consider the methods employed by the monks to fetch the water up to the monastery:

1.                  One monk carries 2 buckets of water at a time and takes it to the monastery.
2.                  Two monks share the load of a single bucket of water.
3.                  The use of pulley system to fetch the water in which all 3 monks are involved.

To compare these methods with each other, take a look at the table below:

Methods:
1
2
3
1
 -----
Compared to method 2, method 1 proves to be more efficient as the amount of work done in the particular time is more in 1. Also, in terms of productivity, 1 is better.
Compared to 1, 3 appear to be a better option plainly because of the work being quantified. Effective division of work would lead to better productivity.
2
Method 2 is better than method 1 in terms of load sharing, but the shear difficulty that the monks faced because of each of them being of a different height, made the task a lot more demanding.
 -----
Compared to 2, 3 had a mix of both: better productivity and efficiency. Also to be kept in mind, physical fatigue in method 3 is much less than compared to the 1 and 2.
3
Method 3 has a good mix of both increased productivity and increased efficiency. Moreover, decreasing human labour and physical fatigue. Where method 1 could easily be related to craftsmanship, 3 was all about an organization
Method 2 involves the effort being divided but on round to fetch water, only one bucket (half the work) could be procured. In terms of productivity, method 2 is least productive. Method 3 on the other hand is the most effective to achieve the aim, that is fetch water with minimum effort and maximum output (example of a perfect organization).
 -----


From the comparison, it is evident that method 3 is the best, but that didn't happen all of a sudden. The three monks had to go through a lot of hardships to achieve this. Similar things could be achieved in an organization. The daily on-goings of an organization should be innovation-based, in view of increasing the productivity and decreasing manual labor.

Various examples could be taken from the current corporate. Toyota, for example, follows the just-in-time model, which is a result of innovative ideas put to work. Dell Computer’s supply chain was a result of innovation. DHL Courier Service changed its international parcel delivery system in view to achieve better productivity.



With that, another informative session came to an end.
Watch this space out for more informative discussion related to Principles of Organization and Management.